Privacy Policy

MANOVIKAS KENDRA REHABILITATION & RESEARCH INSTITUTE FOR THE HANDICAPPED (“we”, “our”, “us”) is committed to protecting the privacy and personal information of visitors, parents, guardians, donors, and well-wishers who interact with our website https://www.manovikaskendra.org/. We work closely with children with special needs, and we treat data privacy with the highest level of care and responsibility.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or interact with us through online advertisements and enquiry forms.

1. Information We Collect

We may collect personal information through online advertisements, enquiry forms, and website interactions, including but not limited to:

  • Parent or guardian’s name
  • Child’s name
  • Child’s age
  • Contact number
  • Email address
  • Medical or developmental information shared voluntarily for assessment or support purposes

2. Information Related to Children

Manovikas Kendra does not directly collect personal information from children. All data related to a child is submitted only by parents or legal guardians for the purpose of assessment, admission, therapy, or support services.

Any sensitive information related to medical or developmental conditions is handled with strict confidentiality and is used only for providing appropriate care and communication.

3. How We Use the Information

The information collected is used strictly for the following purposes:

  • Responding to enquiries and requests
  • Admission, assessment, and therapy-related communication
  • Awareness and outreach initiatives
  • Fundraising and donation communication
  • Running and optimising digital advertising campaigns (including remarketing, where applicable)
  • Improving our website experience and services

4. Advertising, Analytics & Tracking Technologies

We use the following tools to understand website performance and improve outreach:

  • Meta Pixel (Facebook & Instagram Ads)
  • LinkedIn Insight Tag
  • Google Analytics

These tools may collect non-personally identifiable information such as browser type, device information, pages visited, and interaction behaviour.

5. Cookies Policy

Our website uses cookies for:

  • Analytics
  • Advertising
  • Website performance improvement

Cookies help us understand user interaction and deliver relevant awareness campaigns.

6. Data Sharing & Disclosure

Personal data is accessed only by authorised internal staff of Manovikas Kendra.

We do not sell, rent, or trade personal information to any third party.

Data may be processed by trusted technology platforms (such as advertising and analytics providers) strictly for operational purposes.

7. Data Security

We implement reasonable technical and organisational measures to protect personal data from unauthorised access, misuse, loss, or disclosure. Sensitive information is handled with heightened care and confidentiality.

8. User Rights

Parents, guardians, or users have the right to:

  • Request access to their personal data
  • Request correction or deletion of submitted information
  • Withdraw consent for communication

Requests can be made by contacting us at the email address mentioned below.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your data,
please contact us at :

Address:
482, Madudah, Plot 1-24, Sector J, EM Bypass, Kolkata 700107
Email: helpdesk@manovikaskendra.org
Phone: +91 96746 99657